Services

SymSoft Solutions takes a holistic approach to solving business problems. Technologies impact more than just IT infrastructure; they influence roles and responsibilities, business processes, sales and marketing, and customer interactions. We involve not only the client management, but also other stakeholders like the end users, organization staff, and business analysts—all those who can affect or be affected by the solution being developed.

That’s why we provide a broad range of services to our clients so that, throughout the project lifecycle, we can keep the focus on meeting the business objectives and coordinate all project activities toward that goal. These services include:

• Application Development
  Java, .Net, PHP, Python, Perl — we speak the language of IT. Through our robust application development, we can augment systems already in place or develop new solutions, from small interactive websites to statewide financial integration systems.
• Enterprise Content Management
  We provide Electronic Document Management and Enterprise Content Mangement services based on Microsoft SharePoint and Alfresco ECM Suite. Our team of  certified professionals takes pride in taking time to understand the overall CM strategy including arcitecture, governance, taxonomies to arrive at best-fit solution for our customers.
• Web Content Management
  The Web Content Management Systems (WCMS) make it easy for business users to create, review, manage, and archive web content. To ensure a successful WCMS implementation, we begin with understanding our client’s specific content management needs. We help our clients with selection of right technology solution, provide governance and change management strategies, implement the WCMS product and train the users for effective management of the web content.
• Online Payments & eCommerce
  Beyond WCMS’s and general application development, we also build web applications to handle online charges. These range from simple ecommerce apps to enterprise-level payment processing services, designing and implementing high-availability, secure, scalable payment platforms for tax processing, account reconciliation, and integration with existing accounting systems.
• Systems Integration
  Lasting success with any technology project comes when proper attention is given to how it will impact the organization’s existing customers, employees and processes. By working with our clients to understand and address these business influences, along with our expertise in state of the art technologies and vendor-neutral approach, we create solutions that work for the client and not against them.
• Usability Engineering & Web Accessibility
  We are committed to delivering solutions that are intuitive and usable for its users. We also focus on creating web sites and applications that are highly accessible, ensuring that the greatest numbers of potential users can, indeed, use a solution. This might include conducting usability analysis and usability testing to uncover better ways to present information, or redesigning user interfaces with an improved look-and-feel and information organization. We also address ADA and Section 508 compliance requirements, rigorously testing our solutions so they can be supported on the greatest numbers of browsers, operating systems, and connection speeds.
• Web Design & Development
  Web has become the primary medium of communication today. Organizations use their websites to communicate their message, provide information and services to their customers. We provide services in creating usable, accessible and aesthetically appealing websites that are also accessible via mobile devices. Our logo and website design services focus on presenting right image of the organization. With use of Web 2.0 technologies, we help promote online collaboration and building stronger communities. We also provide web-based application development services to create online services.

No matter what service is requested, we strive to deliver it with integrity. We want to be defined by our word—to do what we say we’ll do—and so we strive every day to work collaboratively with our clients, to understand their issues, and tailor a solution for meeting and exceeding their business objectives.

Please let us know how we can serve you.